Effective Date: November 1st, 2024
TERMS OF USE
This document contains terms and conditions (“Terms”) pertain to the website of the Company. Additionally, this electronic record is computer-generated and does not necessitate any physical or digital signatures. Your access to or usage of our Sites, including account registration where applicable, implies your acceptance of these terms and conditions, along with our Privacy Policy. If you do not consent to these terms and conditions, refrain from using our Sites.
GENERAL
Please note that the website having domain name https://www.101gen.ai/ (the “Platform”) is owned, managed and operated by 101 GenAI, Inc., having its registered office at Delaware at 5953 Cahalan Ave, San Jose, CA, 95123, United States of America (hereinafter collectively referred to as the “Company,” “We,” “Us,” or “Our”). The Company facilitates web-based physiotherapy consultation. The Platform facilitates the services by a multimodal artificial intelligence functioning as an assisting agent encompassing any software-based assistant, AI chatbot, or digital collaborator designed to work in tandem with the primary operator, offering support, insights, or supplementary assistance (“Co-pilot”) and connected Services being provided by the Company using the Platform to its customers.
For the purpose of these Terms herein, wherever the context so requires the term “you” “your”, or “User” shall mean and include, (i) persons who purport to avail the Services (as defined below) on the Platform; and (ii) any person who visits, uses or accesses the Platform.
The Company operates an online platform to provide access to its software-as-a-service offerings relating to its Co-pilot services including but not limited to automated customer support, AI driven engagement tools and data analytics to enhance healthcare workflows to its customers (“Services”).
The Terms contained in this electronic record read with the Privacy Policy (as defined below) of the Platform, or any other specific terms and conditions, as applicable or relating to the Services which are incorporated herein by reference, shall constitute the entire binding agreement between you and the Company in connection with your access, visit or usage of the Platform for availing the Services on the Platform in any manner. Please carefully read these Terms before accepting them and proceeding to use and access the Platform or avail the Services.
It is further clarified that by availing Our Services on the Platform and/or visiting, viewing, accessing or otherwise using the Platform or information created, collected, compiled or submitted to the Platform, you are deemed to have agreed to these Terms and all the policies of the Platform.
DEFINITIONS
“Applicable Law” shall mean any applicable law, rule, regulation, ordinance, order, treaty, judgment, notification, decree, bye-law, governmental approval, directive, guideline, requirement or other governmental restriction, or any similar form of decision of, or determination by, or any interpretation, policy or administration, having the force of law and shall include any of the foregoing, injunction, permit or decision of any central, agency, court having jurisdiction over the matter in question, whether in effect as of the date of this agreement or thereafter, including, any rules, regulations, bye-laws, notifications, directions and orders as are in effect at present;
“Account” means the account that has been set up for your use and access to the Platform, the Services by submitting the User Data, pursuant to these Terms;
“Loss(es)” means any losses, damages, costs (including legal costs on a full indemnity basis), fines, expenses, fees, charges, actions, suits, proceedings, claims, claims for an account or equitable compensation or any other demands or remedy whatsoever, or any diminution in the value of or loss or damage to any property or security or any lost opportunity whereby the value of the same could have been increased or otherwise, including any direct, indirect, incidental, special and consequential or punitive damages (including losses arising from counterparty risk, investment losses, economic losses or lost profits);
“Privacy Policy” shall mean the privacy policy of the Platform which can be found at https://www.101gen.ai/privacy_policy; and
“User Data” shall mean all the data and information as may be required by the Company for the purposes of registration of the User on the Platform/creation of Account of the User on the Platform and/or for the purposes of providing Services to the User which may include, inter alia, name, email address, phone number, location, bank account or card details, etc.
ACCOUNT & REGISTRATION
To create an Account and complete the registration process in order to consult online and avail Services on the Platform, the User shall be required to disclose his/her personal information by providing Us with certain User Data, allowing Us to identify the User, which includes name, email address, and phone number, location, and any other information deemed necessary for providing the Services.
It is clarified that by registering on the Platform you agree to all the Terms herein, Privacy Policy and all other policies of the Platform which may be posted at an appropriate location of the Platform.
You acknowledge that the information You provide is accurate and complete, and you agree to update it as necessary or when requested by the Platform. If any information you provide is found to be untrue, inaccurate, not current, or incomplete, or if we have reasonable grounds to suspect so, We reserve the right to indefinitely suspend or terminate your account or block your access to the Platform, in accordance with the Terms herein and other Platform policies.
After each use of Platform, it is imperative that you log out of your Account to ensure the complete security and confidentiality of both your data and the data belonging to the Platform/Company. As a registered User, you are accountable for protecting your Account, password, and all associated information and data. It is your sole responsibility to maintain the confidentiality of your Account, display name, and password, and you are fully liable for any activities conducted under your Account. The Company bears no liability or responsibility in this regard. You explicitly agree to promptly inform Us of any actual or potential unauthorized use of your Account, display name, or password, or any security breaches or violations of the Terms by a third party individual or entity.
The Platform shall not be liable for any Loss of the User caused by any unauthorised use of the Account and, in this respect, the registered User shall indemnify the Company for Losses, claims, and liabilities that the Company/Platform may incur from any other party on account of such unauthorised or fraudulent use of the Account.
If there is reasonable belief that an Account and password are being used or misused in any way, We retain the right to immediately revoke access to the Platform without notice and block access from the associated IP address. You agree to promptly inform Us of any unauthorized use of your Account or any security breaches. We shall not be responsible for any losses incurred due to the unauthorized use of your password or Account. However, you may be held accountable for any losses, claims, or liabilities incurred by the Company/Platform as a result of someone else using your Account or password.
The Company (including its subsidiaries/affiliates) reserves the right to communicate with the User via SMS, WhatsApp, email, phone call, social media platforms, communication devices, or any other means to provide information about their offerings and important updates on new Services, feedback, and customer support. By registering, the User explicitly permits such communication via telephone, SMS, and email, and agrees to hold the Company (including its subsidiaries/affiliates) harmless from any liabilities, including financial penalties and damages, in the event the User's mobile number is listed in the Do Not Call (DNC) registry. By registering, you consent to the disclosure of your contact details to Our employees, associates, subsidiaries, affiliates, and partners for informational purposes, offerings, and promotions.
The User acknowledges that We are not required to identify, verify and record information for Users prior to the registration and creation of an Account.
You undertake to inform Us promptly of any change in the information provided.
We may (where applicable) share the information you provide to Us with any regulatory body, as may be applicable, for the purposes of complying with Our obligations under Applicable Laws’ applicable tax disclosure or reporting obligations. Without prejudice to any other representation and/or warranty you have provided, you confirm that you have examined the information and documents you have provided to Us and that such information and documents are true, correct and complete.
We may change these Terms at any time, and we’ll tell you when we do. Using the Services after the changes become effective means you agree to the new terms. If you don’t agree to the new terms, you must stop using the Services, close your account.
Sometimes you’ll need software updates to keep using the Services. We may automatically check your version of the software and download software updates or configuration changes. You may also be required to update the software to continue using the Services. Such updates are subject to these Terms unless other terms accompany the updates, in which case, those other terms apply. We are not obligated to make any updates available and we don’t guarantee that we will support the version of the system or device for which you purchased or licensed the software, apps, content or other products.
Additionally, there may be times when we need to remove or change features or functionality of the Service or stop providing a Service or access to third-party applications and services altogether. Except to the extent required by applicable law, we have no obligation to provide a re-download or replacement of any material, or applications previously purchased. We may release the Services or their features in a preview or beta version, which may not work correctly or in the same way the final version may work.
SERVICES AND REQUESTS
The Services offered on the Platform, as well as any diagnosis provided to you, are intended for your use only.
Each Service will culminate in the provision of personalized medical diagnosis and treatment tailored to your specific requirements. You shall comply and observe strict adherence to the instructions provided by the Co-pilot and the Platform in relation to the Services accessed.
The Platform may list several facts in the context of Services which shall not be treated as advice/recommendation by the User and are provided merely for the purpose of providing information on a best-effort basis by the Platform/Company.
The User agrees and acknowledges that the Platform may, at its sole discretion, reject any request/order placed on the Platform or in any other manner due to any reason, including but not limited to the non-availability of Services with the Company.
The User agrees and acknowledges that the Platform/Company shall not be liable for any Loss incurred by the User through its independent assessment of the suitability of the Service(s) ordered.
The prices and availability of the Services provided by the Platform are subject to change solely as per the Company’s discretion.
CONDUCT OF THE USER
The User agrees not to:
disclose confidential or proprietary information of other Users, the Company/Platform, or any third party when in possession of such information;
introduce any computer contaminant, software virus, or computer code on the Platform designed to disrupt, destroy, or limit its functionality;
introduce any program on the Platform that may violate the intellectual property rights of other Users and/or the Company/Platform;
download, copy, or reproduce any file or information available on the Platform that the User knows or reasonably should know cannot be legally reproduced, displayed, performed, or distributed;
deface or vandalize the Platform or prevent or restrict others from using it;
engage in stalking, threatening, or harassing any other User or infringe upon their privacy;
infringe upon any patent, trademark, copyright, or other proprietary rights, or trade secrets of the Company/Platform, other Users, or any third party;
impersonate any person or entity, or misrepresent their affiliation with any person or entity;
offer, attempt to offer, trade, or attempt to trade in any item prohibited or restricted under the provisions of any Applicable Law;
create liability for the Company/Platform or cause it to lose (in whole or in part) the services of its internet service provider or other suppliers.
It is also clarified that you shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic devices, programs, algorithms or methodologies, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any service(s), or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any service(s), to obtain or attempt to obtain any materials or information through any means not purposely made available through the Platform. We reserve the right to bar any such activity.
You agree that you shall not attempt to gain unauthorised access to any portion or feature of the Platform or any feature pertaining to availing of Services or any other systems or networks connected to the Platform or to any server, computer, or network offered on or through the Platform, by hacking, password “mining” or any other illegitimate mean.
You agree not to attempt to probe, scan, or test the vulnerability of the Platform or any connected network, nor breach the security or authentication measures of the Platform or any connected network. Furthermore, you may not engage in reverse look-up, trace, or attempt to trace any information regarding other Users, visitors, or clients of the Company/Platform, including any Accounts not under your operation, to their origins. Exploiting the Platform or any service or information offered through it in any manner aimed at disclosing information other than your own, including personal identification, is strictly prohibited.
You agree not to make any negative, denigrating, or defamatory statements or comments about the Platform/Company, its brand name, or domain name. Additionally, you must refrain from engaging in any conduct that could tarnish the image, goodwill, or reputation of the Platform/Company, other Users, or business partners of the Company. Any actions that tarnish or dilute the Company's trade or service marks, trade name, or associated goodwill are prohibited.
You agree not to use the Platform or any of its content for unlawful purposes or activities prohibited by these Terms. Soliciting illegal activities or engaging in any activity that infringes upon the rights of the Company/Platform, its Users, or other third parties is strictly forbidden.
You agree that you shall, at all times, ensure full compliance with the applicable provisions of the General Data Protection Regulations, 2016 (GDPR) along with any amendments made to these regulations. Further, you agree that you shall not solicit (directly or indirectly) any other Users of the Platform or third party to avail the Services of the Platform being displayed or sold on the Platform, either independently or through a third party except through the Company/Platform.
HEALTH INFORMATION
The health-related content offered through our Sites aims to educate visitors about various illnesses, conditions, and methods for maintaining optimal health. While we aim for accuracy, we cannot assure the completeness or precision of the information supplied. Users bear sole responsibility for utilizing this information. The Company bears no responsibility or liability for any claims, losses, or damages arising from the utilization of information on this site. The information provided on the Company's website is not meant for diagnosing personal physical conditions and should not replace consultation with one's personal clinician or the seeking of emergency services.
User acknowledges and agrees that the Services are tool to assist, not replace, the professional judgment of a licensed medical professional (“Doctor”). Therefore, notwithstanding anything contained herein, User hereby agrees that in no event the We shall be held liable for any recommendations or advice provided to the User or your end user by our Service.
User shall ensure a Doctor’s involvement in all interaction with the Services including but not limited to requiring review and approval of all outputs and advice generated by the Co-pilot before providing it to the end user and enabling Doctor’s participation in user interactions with the Co-pilot.
PAYMENT TERMS
The User agrees that all the transactions entered between the User and the Company for the order(s) placed shall be executed through the payment facilitators as provided through the Platform and the Platform shall not be liable for any error, default in relation to such transaction(s). The price stated for the Services excludes all applicable taxes and currency exchange settlements, unless stated otherwise. You are solely responsible for paying such taxes or other charges. Taxes are calculated based on your location at the time your account on Platform was registered. We may suspend or cancel the Services if we do not receive an on time, full payment from you. Suspension or cancellation of the Services for non-payment could result in a loss of access to and use of your account and its content. Connecting to the Internet via a corporate or other private network that masks your location may cause charges to be different from those displayed for your actual location.
For the purpose of making payments towards any transaction by the User through the Platform, the User can make such payments via any one of the payment methods such as Credit/Debit Card, Net Banking, etc. as the Platform provides.
We may bill you (a) in advance; (b) at the time of purchase; (c) shortly after purchase; or (d) on a recurring basis for subscription Services. Also, we may charge you up to the amount you have approved, and we will notify you in advance of any change in the amount to be charged for recurring subscription Services. We may bill you at the same time for more than one of your prior billing periods for amounts that haven't previously been processed.
While the prices displayed on the Platform are regularly verified, the Company cannot guarantee the absence of errors. If Services are listed at an incorrect price or with incorrect information due to any technical error, the Company shall have the right, at its sole discretion, to refuse or cancel any requests/orders placed for those Services.
INDEMNITY
In addition and not in derogation of the specific indemnities provided by you to the Company under these Terms and/or policies of the Platform, you agree to indemnify, defend and hold harmless the Company and its affiliates, group company(s), officers, directors, employees, consultants, representatives, shareholders, contractors, and agents etc. against any or all Losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) arising out of or in connection with any claim, suit, action, or other proceeding brought against the Company/Platform or such party, to the extent such Losses are based on or arising out of or in connection with: (a) any breach or non-performance of any of the Terms and/or other policies of the Platform with respect to use and access of the Platform and/or availing of Services; (b) truthfulness and correctness of the information provided by the User at the time of registration and/or at any time during availing of the Services; and/or (c) breach of any third party rights by you.
INTELLECTUAL PROPERTY RIGHTS
Within the scope of these Terms, the terms "IPRs" or "Intellectual Property Rights" refer to all patents, copyrights, trade secrets, service marks, trademarks, trade names, trade dress, trademark applications and registrations, internet domain names, design rights, and any other proprietary and intellectual property rights existing now or in the future worldwide, including renewals and extensions thereof, regardless of whether such rights arise under any Applicable Law.
It is further recognized and agreed upon by you that all Intellectual Property Rights in all material presented on the Platform, including but not limited to text, audio, video or graphical images, articles, interfaces, graphics, design, compilation, demonstration, information, computer code, software, downloadable software, trademarks, logos, and all other materials or content appearing on the Platform are the property of the Company, its parent, affiliates, and associates, and are protected under applicable Indian laws.
It is hereby acknowledged and agreed upon by you that: (i) the Company owns all Intellectual Property Rights in and relating to the Company and Services offered through the Platform by the Company, and your use of the Platform and/or availing of Services does not grant or confer any rights to you regarding Our IPRs or Our affiliates' or licensors' or suppliers' IPRs; (ii) you shall not copy, reproduce, download, publish, adapt, create derivative works, republish, post, broadcast, record, print, commercially exploit, transmit, edit, communicate to the public, or distribute in any other way any IPRs or content in relation to the Platform or availing of the Services, or the computer codes or elements comprising the Platform, other than for your private use while availing the Services on the Platform; (iii) by using, accessing, or visiting the Platform and/or availing the Services, you acknowledge and agree that the general layout, content, and design of the Platform are protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws, and these Terms do not grant you any rights to use or adopt any IPRs in respect of the Platform or any content; (iv) the User cannot create any derivative work or technology based upon any IPRs, confidential or proprietary information of the Company; and (v) other than as set out in this clause and the Platform’s policies, you are not permitted to use any of Our Intellectual Property Rights without Our prior written consent. You may own the medium on which the information, content, or materials reside, but the Company shall at all times retain full and complete title to the information, content, or materials and all Intellectual Property Rights inserted by the Company on such medium.
LICENSE
Subject to the payment of the fee specified by the Platform and or any other terms specified on the Platform for availing Services, the User is granted a personal, conditional, revocable, non-assignable, non-exclusive, non-transferable, non-sublicensable license, unless otherwise expressly permitted by Us (“License”) to use the software of the Company along with the Platform, solely for the purpose of availing Services.
Unless you have a valid agreement with the Company that entitles you to do so, you may not copy, reproduce, resell, sublicense, or redistribute any software made available to you. For your convenience, we may make available various tools and utilities for you to download and use as part of the Services.
Notwithstanding anything contained in these Terms, the Company shall, at all times, be the legal and beneficial owner of all intellectual property available on the Platform including the AI enabled software being used by the Users or any other software provided by the Company being used in relation to the Services.
The User agrees not to misuse, abuse, or engage in any unauthorized or unlawful activities with the License granted herein. Such misuse includes, but is not limited to, reverse engineering, decompiling, or tampering with the licensed software or using the License for any purpose other than the intended use as specified in these Terms. Any such misuse shall constitute a breach of these Terms and may result in immediate termination of the License, legal action, and/or other remedies available to the Company/Platform.
The License shall remain effective until terminated by the User by deletion of their account or by specific communication.
The Company reserves the right to terminate the License with immediate effect in the event of a breach of these terms or for the reasons set out in Clause 10.3.
TERMINATION
You agree that the Company, at its sole discretion and for any reason, including inter alia without limitation if you breach these Terms, may terminate your access to and use of the Platform at any time or remove any non-compliant content or both. You agree that any termination of your access to the Platform and/or suspension/termination of your Account may be effected without prior notice, and in this respect, the Company shall not be liable to you for any such termination. Your right to use the Platform immediately ceases upon termination of your access/use of the Platform.
The provisions of these Terms shall continue to apply until terminated by either of the Party. In the event the User wants to terminate these Terms, the User may do so by: (a) not accessing the Platform; or (b) deleting the Account.
We retain the right, at any given moment, with or without prior notification, to terminate these Terms with each User under the following circumstances: (a) violation of any Applicable Law(s) or the provisions outlined in these Terms, the Privacy Policy, or any other terms, conditions, or policies that may apply to the User from time to time (or if the User's actions indicate a clear intention not to comply, or an inability to comply, with these terms); (b) inability of the Platform to authenticate or verify any information provided by the User; (c) Our sole discretion deems that the User's actions may result in legal liability for the Company/Platform (or any of its affiliates, independent contractors, service providers, consultants, licensors, agents, and representatives), or that they are contrary to the interests of the Platform; (d) legal requirements necessitate such termination.
The User is entitled to terminate this legal relationship, at all times by deletion of the User Profile and, thus disabling the use of the Platform.
It is however clarified that termination shall not affect the rights or remedies of the parties which have accrued up to the time of termination.
LIMITATION OF LIABILITY
The Users shall access the Platform and avail the Services on the Platform voluntarily and at their own risk. The Company/Platform shall, under no circumstances be held responsible or liable on account of any Loss or damage sustained by the Users or any other person or entity during the course of access to the Platform’s Services.
The Users shall be solely responsible for any consequences which may arise due to their access to the Platform and availing of the Services by conducting an illegal act or due to non-conformity with these Terms and other rules and regulations in relation to Services or policies of the Platform, including the provision of incorrect address or other personal details.
The Company will not be responsible for any misunderstanding or misinterpretation of any advice given by the Co-pilot during the provision of Services.
The Company cannot guarantee the accuracy of assessment tests generated by the AI Software, which is provided as part of the Services on the Platform. Any recommendations, diagnosis and other analysis produced by the AI in relation to the Services do not constitute medical opinions or recommendations. Users should exercise caution and consult a medical practitioner before relying on AI generated recommendations.
The Company, its affiliates, representatives or employees shall not be liable for any deficiency in Services or loss, damages or adverse impact you may have incurred due to the breach of one or more of the Terms or any other policies of the Company by you.
The Company, its doctors, or representatives are not liable for misdiagnosis, faulty judgment, interpretation errors, adverse events, treatment inefficacy, or the validity of prescribed advice in your jurisdiction.
The Company cannot be held liable for exercises that Users fail to perform in accordance with the recommendations of the Co-pilot or due to the User's own actions resulting in potential injury.
In no event shall The Company or its doctors and representatives be liable for any direct, indirect, punitive, incidental, special or consequential damages or any damages whatsoever arising out of or in any way connected with the use of Our Services.
By accessing the Services, Users acknowledge and agree that, to the fullest extent permitted by law, they waive and release all rights, claims, actions (both present and future), against the Company, its agents, directors, officers, business associates, group companies, sponsors, employees, or representatives for any injuries, accidents, or mishaps (known or unknown, anticipated or unanticipated) arising from their use of the Platform.
Users are accountable for and release the Company from any and all liabilities, losses, claims, and damages arising from or in connection with the disclaimers stated in these Terms. Additionally, Users agree to indemnify and hold the Company harmless in this regard.
DISCLAIMERS
The User agrees and understands that the Platform is provided by the Company on an “as is” and “as available” basis and the Company makes no representations or warranties of any kind, express or implied, as to the operation of this Platform or the information, content, Services included on this Platform. You expressly agree that your use of this Platform is at your sole risk. The Company reserves the right to withdraw or delete any information from this Platform at any time at its discretion.
To the fullest extent permissible by Applicable Law, the Company disclaims all warranties, express or implied. The Company does not warrant that this Platform, its servers, or email/ other communication sent from the Platform are free of viruses or other harmful components. The Company will not be liable for any damages of any kind arising from the use of this Platform and/or its Services, including, but not limited to direct, indirect, incidental, punitive and consequential damages.
You agree that your use of the Platform shall be at your sole risk. To the fullest extent permitted by Applicable Law, the Company, its officers, directors, employees, affiliates and agents exclude all warranties, express or implied, in connection with the Platform.
To the extent permitted under Applicable Law, the Company disclaims responsibility for any harm to persons resulting from any instruction referred to in the Platform. We do not warrant that the Platform or Services will meet your immediate requirements.
The Platform has made reasonable efforts to verify the accuracy of all published information or uploaded content at the time of posting. However, errors may occur in such information, for which We bear no liability. We retain the right to modify or remove any information on the Platform at Our discretion. The Platform cannot assure the sufficiency, currency, or completeness of its content.
OTHER TERMS
If for any reason, a court of competent jurisdiction finds any provision of these Terms, or portion thereof, to be unenforceable, that portion shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties (the User and the Company collectively) as reflected by that provision. The remainder of the Terms shall continue in full force and effect.
No provision of these Terms shall be deemed to be waived and no breach excused unless such waiver or consent shall be in writing and signed by the Company. Any consent by the Company to, or a waiver by the Company of, any breach committed by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
Except when expressly allowed, any use of Our content and it being reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without Our express prior written consent is not allowed.
Our Service does not address nor is intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.
The Company shall not be liable for any damages or delay whatsoever arising out of force majeure or other similar circumstances directly or indirectly affecting the Company and/or the Platform. Examples of force majeure events are real or potential labour disputes, governmental actions, war or threat of war, sabotage, pandemics, civil unrest, demonstrations, fire, storm, flooding, explosion, earthquake, provisions or limitations of materials or resources, inability to obtain the relevant authorization, accident, and defect in electricity or telecommunication network. Force majeure or other events beyond the Company’s control hindering, delaying or complicating the maintenance of the Platform entitles the Company to suspend or limit the Platform until further notice.
Please note that if you navigate away from the Platform to a third-party website or application, then you may be subject to and bound by alternative terms of use and privacy policy applicable to such third-party website or application.
The Company reserves the right to assign its rights and obligations under these Terms to any of its affiliates or such third-party partner(s) at any time.
The rights and obligations under the Terms which by their nature should survive, will remain in full effect after the termination or expiration of the Terms.
No partnership, joint venture or relationship of employee/employer or franchisor/franchisee arises between you and Us by reason of the Terms.
At Our discretion, We may serve any notice or communication to you by mail. In the case of notices sent by mail, you will be deemed to have been served 5 (five) business days after dispatch of the same.
The Company reserves the exclusive right to amend, supplement, or revoke any terms or conditions outlined in these Terms at its discretion, without prior notice or accountability to the User. Any alterations to these Terms will become effective immediately upon their publication. By continuing to use the Services, the User acknowledges their responsibility to periodically review these Terms and agrees that any subsequent utilization of the Services following modifications to these Terms signifies the User's acceptance of all such revisions.
CUSTOMER SUPPORT
If you have any queries, please contact Our customer service at chat@101gen.ai.